AI assistant for website visitors with a custom persona, predefined questions, file upload, and rate limits.
The content type dc Copilot embeds an AI assistant directly on your page. You define the name, greeting, and behavioral instructions and control via rate limits how many requests are allowed per period. Optionally, you can offer predefined questions and file upload.
In the editor of a page, shopping world, or building block, click + New, then in the Content tab click dc Copilot. The dialog “Create new chatbot” opens.
Predefined questions become accessible only after the first Save. Afterwards, open the chatbot via Edit. The Predefined questions section appears with the following toolbar:
Write Instructions in the first person with clear guidelines: persona, tasks, topic boundaries, and desired tone. The more precise, the better the answers.
Predefined questions help users who don’t know what to ask. Well suited for standard concerns (e.g., “Where can I find my order?”).
Always set rate limits to control costs and abuse. A small number per minute plus a daily upper limit is usually sensible.
