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Text modules are a fixed set of predefined texts for the shop’s emails and system messages. You do not create new ones; instead, you adapt the existing ones to your brand and tone.
This feature is only available if you are also using dynamic commerce.

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What text modules are used for

AreaExamples
Transactional emailsOrder confirmation, access credentials, document copy, welcome email, digital voucher
Shop messagesEmpty cart, no search results, failed payment, order completed
The shop automatically accesses the relevant text module at the appropriate point, e.g. the order confirmation after a purchase or the “Cart empty” message on the empty cart page.

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Text modules list

Open Administration → Text Modules. For each entry, the list shows:
  • company: Tenant (e.g. MASTER)
  • Code: Technical identifier. The suffix indicates the language (-DEU = German, -ENU = English)
  • Description: Subject or title of the text
  • File Attachment 1 / File Attachment 2: Whether an attachment is stored (Yes/No)
There is no New button. The set of text modules is predefined; you can only edit the texts. Use Search to quickly find a module.

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Editing a text module

Select an entry and click Edit. The dialog contains:
  • Code: Identifier of the module (fixed, cannot be changed)
  • Editor: Rich text editor for the content, with formatting, links, images and tables, as well as the dc Copilot for AI support

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Placeholders

The text contains placeholders that are automatically filled at runtime, e.g. %billToName% for the name or %orderDate% for the order date.
Leave placeholders such as %billToName% unchanged. If you write them incorrectly or delete them, the value will no longer be inserted into the email.
Save via Save or Save and close.

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File attachments

Using File Attachment 1 and File Attachment 2, you attach files to a text module, e.g. terms and conditions or a PDF for the order confirmation. In the panel, you can upload, download or delete a file, by clicking or via drag-and-drop. Allowed formats: .jpg, .jpeg, .gif, .png, .pdf, .doc, .docx, .txt, .xls, .xlsx, .csv, .rtf, .zip, .rar.

Text Constants

Maintain recurring short texts per language.

Languages

Manage language versions of the website.