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Here we show you how to enable a customer for a web shop. Fundamentally, please note that you must first create a customer in the system before you can activate them for the web shop at all. The customer selected here as an example is created by default in NAV and is called “Gilde Jupiter Versicherungs AG” with the number “30000”.
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Step 1: Open the customer list

Navigate to the Customers area by entering “Customers” in the search.
Open customer list
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Step 2: Open the customer card

Select the row with the desired customer that you want to enable for the web shop, in this case “Gilde Jupiter Versicherungs AG”.Click the “Edit” FastTab in the “Manage” ribbon to open the customer card.
Open customer card
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Step 3: Define e-commerce data

Scroll all the way down in the customer card and click the “E-Commerce” menu item. In our example, we want to enable the customer for a b2b shop with a German language code.For this example configuration, we select the following settings:Web shop shop code: “CRONUS-B2B”Web shop language code: “DEU”
Define e-commerce data
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Step 4: Send email

To be able to send the web shop access credentials to the customer, you must enter the customer’s email address in the “Web shop login email addr.” field. In our example, we enter lorenz@contoso.com and click the “Send access credentials” FastTab in the “Process” ribbon.
Send email
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Step 5: Test customer access

To verify that the sent access credentials and the customer access to the web shop work properly, click the “Open customer access” FastTab in the “Process” ribbon. If this takes you to the customer area of the web shop, you have successfully enabled the customer.
Test customer access

Enabling a Salesperson for the Web Shop

Activate a salesperson for the web shop.

Setting Up Item Permissions

Control item visibility per customer.