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Here we show you how to individualize a webshop item. Fundamentally, note that a master item must first be created before you can create or individualize a webshop item at all. The master item chosen here as an example is created by default in NAV and is a “touring bike” with the item number “1000”. An item can be configured so that it can be ordered either only without individualization, only with individualization, or with both. The individualization options can be short texts (e.g. for ribbon bands), body texts (e.g. for greeting cards), or images (e.g. for printed mugs).
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Step 1: Open the Webshop Item Overview

Navigate to the Items area by entering “Items” in the search.
Open webshop item overview
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Step 2: Open the Webshop Item Card

Select the row with the desired item you want to individualize, here the touring bike 1000.Click the “Webshop Item” FastTab in the “Process” ribbon to open the webshop item card.
Open webshop item card
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Step 3: Define Individualizability

In the “General” menu item, you can now define in the “Individualizability” field whether and how an item should be individualized.The available options are “none”, “optional”, and “exclusive” and mean the following:
  • “none”: the item can only be ordered without individualization
  • “optional”: the item can be ordered with or without individualization
  • “exclusive”: the item can only be ordered with individualization
Define individualizability
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Step 4: Open the Individualization Menu

In the Navigate ribbon, open the Additional Functions area. Then click on Individualizations.
Navigation to the individualization menu
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Step 5: Configuring the Individualization

To add an individualized text to your item, select the desired type in the “Type” column. You can choose between text, image, and body text. Finally, you can enter your desired text in the “Description” column.
Configuring the individualization

Setting Up Webshop Items

Maintain items for the webshop.

Setting Up Digital Products

Set up an item as a digital product.