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A coupon code that a customer gives you is redeemed directly in the document. This works in both the sales quote and the sales order and proceeds the same way in both cases.
For this guide, we are already in a sales order with item lines. You can reach sales orders via Search → “Sales Orders” or via the customer card.
1

Start redemption

In the document, select the Redeem Coupon action in the Home menu. A window opens with an input field for the coupon code.
2

Enter coupon code

Enter the coupon code (for example SOMMER-25) and select Next to validate it.
3

Check and confirm coupon

The Coupon Validation opens. It shows the key details about the code, including Status, Discount % or amount, From Amount (minimum order value), Max. Number of Uses, Number Used, as well as Start and End Date.Briefly check the details and select Finish to add a coupon line to the document.
The coupon is only applied if it is valid, for example status Active, within the validity period and with the minimum order value reached (From Amount). Otherwise, the validation reports that the code cannot be applied.
4

Check the result in the document

The coupon appears as an additional document line. Depending on the setup, this is a charge/allowance line with the number from the setup (for example E-RABATT) and a description such as “Coupon Discount Code SOMMER-25”. The discount reduces the document total accordingly.
The coupon is redeemed. You can now continue processing, releasing, or posting the document as usual.

Create Coupon Codes

Create a new coupon code and define the value type.

Coupon Lines Overview

View and manage the status, amount, and usage of generated coupon lines.