Best Practices

With these recommendations, your shipping options remain clear and reliably deliver the correct result in orders.

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Setup

• Descriptive labels: Name shipping options unambiguously (e.g. “DHL Standard up to 5 kg”) so it is clear in the order what is being selected.
• Keep ranges seamless: Weight and order total should follow one another without gaps, otherwise there will be orders for which no option is valid.
• Do not filter too narrowly: Very narrow weight or total ranges quickly lead to no option matching at all.

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Controlling the selection

• Manage overlaps deliberately: If several options can be valid at the same time, you control which comes first via Priority or the sorting (Move up/Move down).
• Use the default sorting: In the Setup, use Default sorting shipping options to define the order in which options generally appear.

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Maintenance

• Limit promotions in time: Use Valid from/to to restrict time-limited shipping promotions.
• Deactivate cleanly: Instead of deleting an option, you can temporarily disable it via Is Active and reactivate it later.
• Copy instead of retyping: Create similar options more quickly via Copy shipping option and then only adjust the differences.

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